Refund Policy

Effective Date: 2nd March 2026

Thank you for subscribing to WealthNavPro. We want you to be satisfied with your experience. This Refund Policy outlines the terms under which refunds may be issued.

1. Subscription Payments

WealthNavPro subscriptions (Starter, Growth, and Unlimited) are billed on a recurring monthly basis through the Apple App Store or Google Play Store. All payments are processed and managed by Apple or Google, not directly by WealthNavPro.

2. Free Trial

If a free trial is offered, you will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and you will be charged accordingly.

3. Cancellation

You may cancel your subscription at any time through your device's subscription settings:

iOS: Settings → Apple ID → Subscriptions → WealthNavPro → Cancel
Android: Google Play Store → Menu → Subscriptions → WealthNavPro → Cancel

Cancellation takes effect at the end of the current billing period. You will retain access to premium features until then. No partial or prorated refunds are issued for unused time within a billing cycle.

4. Refund Eligibility

Since subscriptions are processed through the Apple App Store and Google Play Store, refund requests are subject to their respective refund policies:

Apple App Store: You may request a refund through Apple's Report a Problem page. Apple reviews and processes all refund requests at their discretion.
Google Play Store: You may request a refund through Google Play Help. Google's refund policies apply.

5. Exceptions

We may consider a direct refund in the following circumstances:

You were charged after a technical error prevented cancellation
A significant service outage or bug impacted your ability to use premium features
Duplicate charges occurred due to a system error

To request a direct refund in these cases, please contact us with your account email and a description of the issue.

6. No Refunds For

Change of mind after purchase
Failure to cancel before a renewal date
Partial use of a subscription period
Dissatisfaction with AI-generated content or recommendations (these are informational only and not guaranteed outcomes)

7. Account Deletion

Deleting your WealthNavPro account does not automatically cancel your subscription. Please ensure your subscription is cancelled through your device's store settings before requesting account deletion.

8. Contact Us

For refund-related inquiries: support@wealthnavpro.com

Bright Business Solutions International Company Ltd.
82A James Carter Road, Mildenhall, IP28 7DE